Office Assistant (1)

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National Pensions Scheme Authority

ABOUT NAPSA

The National Pension Scheme Authority (NAPSA) was established in February 2000 by the National Pension Scheme Act no. 40 of 1996 of the Laws of Zambia.

This followed the closure of the Zambia National Provident Fund (ZNPF) after the responsible Act under which it was formed was repealed. This means that ZNPF stopped receiving contributions on 31st January 2000.

NAPSA was formed to provide income security against the risk arising from retirement (old age), death and invalidity with a focus on adequacy of benefits and monthly receipt of pension in a better way than the repealed ZNPF. This is achieved through the payment of different kinds of benefits to its members.

Job Title: Office Assistant ( Permanent & Pensionable)

Positions Available: (1)

Job Grade: NPS 07

Job Description

To carry out cleaning and messengerial services.

Key Responsibilities
  • Empty waste bins and transports waste material to designated collection points to ensure the office is clear of any solid waste.
  • Sweep, scrub, polish, spray clean, and mop floor to ensure the floors are free of waste of any kind and are appealing to the eye.
  • Vacuum and spot clean carpeted areas as and when required to ensure the areas are free of dirt and waste, as well as unpleasant stains.
  • Dust, damp wipe, wash or polish furniture, window sills, external surfaces of cupboards, shelves and fitments to ensure the surfaces are free of any dust.
  • Replenish consumable items (soap, toilet rolls, paper towels) to ensure availability of cleaning items at all times for quality cleaning.
  • Clean toilets, urinals, hand basins, sinks and drinking fountains to ensure elimination of foul smell, dirt, and disease causing microorganisms, and to ensure the facilities are appealing to users.
  • Undertake wall washing and inside window pane cleaning in line with the set cleaning programme to ensure the dirt in the areas is cleaned off.
  • Runs office errands as requested to ensure minimal disruption to business processes.
  • Prepare refreshments for staff and visitors in a timely and hygienic manner as required to ensure the NAPSA working and business environment is hospitable.
  • Record both incoming and outgoing mail to ensure correspondence is properly tracked.
  • Assist to photocopy and scan documents on request to enhance office efficiency and effectiveness in the delivery of service.
Minimum Qualifications
  • Grade 12 Certificate with 5 ‘O’ levels with credit or better, including
  • Mathematics and English
  • Diploma/Certificate in Front Office Operations or business-related field.
Minimum Experience Required
  • Not less than one (1) year of relevant experience in a similar position.

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